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Full text of "Grenfell Fire Response News, Issue 47, September 9, 2017"

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09 September 2017 
Issue No: 47 


Grenfell Fire 
Response News 


Travel support for parents at 
the beginning of the school term 


Families and carers may be facing 
challenges or disruption in getting 
children to and from school at the 
beginning of the school term, including: 

• Travelling from a different location 

• The school route may be disrupted 

• The school may have been relocated 

If people require support on travel 
arrangements, they should contact 
their Key Worker or Support Worker. 


To request a Key Worker, change a 
Key Worker, or if anyone is unable to 
reach their Key Worker, people can 
ring the helpline on 020 7745 6400. 
The line is open Monday to Friday, 
9am to 5pm. The team can be 
contacted out-of-hours on 
020 7373 2227. 


IN THIS EDITION 


1 Travel support for parents 
at the beginning of the 
school term 

1 Things you should know 
about working with a lawyer 

2 Mental health support for 
pupils returning to school 

2 Free holidays to Cornwall 

2 Shuttle bus for students of 
Kensington Aldridge Academy 

2 Grenfell Community Day 
at Kensal Library 

2 New NHS website to help 
you get the support you need 

2 Public health advice 

3 Pop-up clinics for mental 
health support 

3 Further emotional support 

3 ‘Screen and Treat’ programme 
to help people with trauma 

4 What help is on offer? 

4 Housing update 

4 Care for Grenfell team set 
up to support residents 


What is this newsletter for? 

This is the forty-seventh edition 
of the Grenfell Fire Response 
Team newsletter. 

The newsletter is also available 
in Arabic and Farsi languages. 
For regular updates please follow 
us on Twitter @grenfellsupport 

and on Facebook at facebook. 
com/grenfellsupport or visit 
www.grenfellresponse.org.uk 


For further support, people can get in touch with the Care for Grenfell Team 
on 020 7745 6414 to register your need for support with transport. 


Things you should know 
about working with a lawyer 

The Law Society has produced two leaflets for people affected by the 
Grenfell Tower fire to help explain issues around working with a lawyer. 

The information hopes to help answer questions people have asked about 
choosing and changing a lawyer as well as how you may be able to get free 
legal advice. 

The leaflets are being given out locally and are at The Curve or online at: 

www.lawsociety.org.uk/for-the-public/getting-expert-help/grenfell 

For more information, people can get free, impartial, independent advice 
in the following ways: 


North Kensington 
Law Centre 

Unit 13, Baseline 
Studios, Whitchurch 
Road, W11 4AT 

Tel: 0208 969 7473 

(emergency: 

07375 920 460) 

Email: info@nklc.co.uk 


Kensington 
Citizens Advice 

2 Acklam Road, 
London, W10 5QZ 

Tel: 020 8962 3492 

(emergency: 

07389 184 723) 


Inquest (particularly 
for the public 
inquiry) 

3rd floor, 89-93 
Fonthill Road, London, 
N4 3JH 

Tel: 020 7263 1111 

Email: inquest@ 
inquest.org.uk 

















Grenfell Fire Response News 


09 September 2017 


Mental health 
support for 
pupils returning 
to school 

Mental health support is 
available to young people 
affected by the Grenfell 
Tower tragedy who are 
returning to school. 

Headteachers will continue 
to run parent meetings and 
provide specialist support 
and advice for students, as 
well as providing other support 
resources for schools. 

Place2Be are working with 
local schools who have 
identified a need for some 
additional counselling and 
will be providing one-to-one 
support for students, teachers 
and families when pupils return 
to school. 

The Council’s online counselling 
service, Kooth.com, is also 
available to provide further 
support to pupils affected by 
the disaster. 


Further support is available 
through the Screen and Treat 
programme run by the NHS. 
More information can be found 
by calling 0800 0234 650. 


Free holidays 
to Cornwall 

Cornwall Hugs Grenfell is 
offering free holidays to Cornwall, 
and more holidays are being 
made available online in the 
coming months. 


Families can register their interest 
online at www.cornwallhugs 
grenfell.org 


Shuttle bus for students 
of Kensington Aldridge Academy 

Kensington Aldridge Academy has had to re-locate to a site at 
Wormwood Scrubs following the Grenfell Tower fire, and parents of 
pupils have been notified. 

The school will be based at new premises for the next academic year. 

To help pupils get to the new premises at Wormwood Scrubs, a shuttle 
bus service will be in place at 8.15am each day from Freston Road (near 
the Grenfell Assistance Centre) to arrive in time for school start. 

The shuttle service will also take pupils back at 3.55pm each afternoon 
to Freston Road. 


If parents would like to book a place on the shuttle bus for their children, 
please call the Care for Grenfell Team on 020 7745 6414 before 
Wednesday 13 September. 


Grenfell Community Day 
at Kensal Library 

Residents and the local community are invited to come to Kensal 
Library, 20 Golborne Road, W10 5PF, on Wednesday 27 September 
from 12 midday to 4pm to enjoy a community day. People can enjoy 
refreshments, catch up with new and old friends and take part in fun 
activities for the whole family. People can also try something new with 
health trainers and some therapy sessions will also be available. No 
booking is required, so please just come and enjoy the day. 


New NHS website to help you get the 
support you need 

The NHS has launched a dedicated website to help people affected by the 
Grenfell Tower fire gef the support they need. This includes physical health 
services, mental health support and emotional wellbeing. 


Find out more by visiting www.grenfell.nhs.uk 

If people have any further feedback on what they would like to see, or for 
more information, they can email Grenfell.response@nhs.net 


Public health advice 

Public Health England (PHE) publishes weekly air quality reports online, 
which collect data from around the site of Grenfell Tower. These reports 
continue to show low levels of air pollution. The most recent report, 
published on 7 September, can be found online along with further public 
health advice at www.gov.uk/government/news/public-health-advice- 
following-the-grenfell-tower-fire 


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Grenfell Fire Response News 


09 September 2017 


Pop-up clinics 
for mental health 
support 

The NHS is offering daily pop-up 
clinics for families and children, 
seven days a week, so people 
can talk to a specialist about 
health issues and mental health 
support. All services are free and 
confidential for people to use. 

The sessions take place each 
day at the following locations: 

• Mondays, 3pm to 5pm 
at The Harrow Club, 

187 Freston Road, W10 6TH 

• Tuesdays, 3pm to 7pm 

at The Clement James Centre, 
95 Sirdar Road, W11 4EQ 

• Wednesdays, 4pm to 7.30pm 

at Kensington Leisure Centre, 
Silchester Road, W10 6EX 

• Thursdays, 4pm to 7.30pm 
at Latymer Community 
Church, 116 Bramley Road, 
W10 6SU 

• Fridays, 2pm to 4pm 

at The Muslim Cultural Heritage 
Centre, 244 Acklam Road, 

W10 5YG 

• Saturdays, 4pm to 7.30pm 

at Maxillla Community Space, 

4 Maxilla Walk, W10 6NQ 

• Sundays, 4pm to 7.30pm 
at Westway Sports Centre, 

1 Crowthorne Road, W10 6RP 

People can find out more 
information on these clinics at 

www.cnwl.nhs.uk/wp- 

content/uploads/Grenfell- 

flyer.pdf 


For further information people 
can call 0800 0234 650 or email 

cnw-tr.spa@nhs.net. 

The line is open 24 hours a day. 


Further emotional support 

There are lots of services available if you or someone you know is feeling 
traumatised by the Grenfell Tower fire. 


Support for adults and young 
people over the phone 

• People who need an urgent 
mental health response can call 
the NHS 24-hour support 

line on 0800 0234 650 or email 

cnw-tr.spa@nhs.net. Please 
let the operator know you are 
calling as a result of the Grenfell 
Tower fire. 

• Adults and young people can 
also call the free Samaritans 
helpline on 116 123. The line is 
open 24 hours a day. 

• People under 25 can call Childline 
any time on 0800 11 11 to talk to 
a trained counsellor any time, day 
or night. 

• CALM offers support to men, on 

0808 802 58 58 or visit 
www.thecalmzone.net. The 

line is open every day from 5pm 
to 12 midnight. 


Support for children with 
disabilities and learning 
difficulties 

• Full of Life Kensington and 
Chelsea is providing outreach 
counselling to parents of 
children with disabilities. 


Visit www.fulloflifekc.com 

for more information. 

Online support 

• Kooth.com is a free online 
counselling service for children 
aged 11 to 19. 

• NHSGo.uk provides health 
information for young people 
under the age of 25, including 
advice on coping with stress 
after a major incident. 


‘Screen and Treat’ programme to help 
people with trauma 

The NHS are running a specialised ‘Screen and Treat’ programme to talk 
and provide support to people who might be traumatised and suffering 
from post-traumatic stress disorder (PTSD) after the Grenfell Tower fire. 


The programme will aim to reach up to 
period to help people who need it. The 


• GPs carrying out a physical and 
mental health assessment to 
people and helping them to find 
the most appropriate treatment 
for them 

• Talking with local people from 
the Lancaster West estate and 


23,000 people over a one-year 
programme involves: 

the local community to provide 
support 

• Providing further support for 
people who may have lost 
someone in the fire 

• Organising visits to hotels where 
people are temporarily living 


Find out more about the programme by calling 0800 0234 650. 

Further mental health support is available online by visiting www.cnwl. 
nhs.uk/news/grenfell-emotional-wellbeing-support 


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Grenfell Fire Response News 


09 September 2017 


What help 
is on offer? 

Anyone who would like to speak 
to the police in relation to the 
investigation into the fire are 
asked to contact the Met Police 

on 0800 032 4539. 

Other important contacts 

Bereavement support 

Call the Freephone helpline 

on 0808 808 1677 or email 
helpline@cruse.org.uk. 

The line is open 24 hours a day. 

Replacement UK passports, 
visas or immigration queries 

Call our advice line on 

0300 222 0000. The line 
is open 24 hours. 

Air quality and smoke exposure 

If you have concerns about 
any symptoms, please see 
your doctor or call NFIS 111. 

Housing support 

If you have any questions about 
housing or want to find out who 
your housing officer is please 
call 0800 137 111 or 
020 7361 3008. 

Victim support 

Call 0808 1689 111 for practical 
and emotional support, or visit 

victimsupport.org.uk. The line 
is open 24 hours a day. 

You can also get physical and 
mental support at the Grenfell 
Assistance Centre. Find out 
more by calling 07712 231 133. 

For regular updates 
please follow us on Twitter 

@grenfellsupport and on 
Facebook at facebook.com/ 
grenfellsupport, or visit 
www.grenfellresponse.org.uk 


Housing update 

Finding housing solutions that work for everyone directly affected 
by the Grenfell Tower fire remains our absolute priority and we are 
working hard to achieve this. 

Offers of temporary accommodation are being made on a daily basis, 
but we know that families will have concerns around this process 
and the idea of accepting a temporary home. So far, 181 offers of 
accommodation have been made 64 offers have been accepted 
and 29 households rehoused. 


Government has given commitments to help reassure families that: 


• their needs are paramount, 
all other considerations are 
secondary to these 

• their rent will not increase and 
the same terms and conditions 
of their previous home at 
Grenfell Tower or Grenfell Walk will 
be maintained 

• they will have lifetime security 
of tenure 

• they will not be forced to stay in 
temporary accommodation on a 
long-term basis 

• accepting an offer of temporary 
accommodation does not mean 
that they lose priority for a 
permanent home 


• no one has to accept a 
particular property and not 
accepting a property does 
not mean that they will be 
made intentionally homeless 

• temporary homes will be rent 
and utility bill free for 12 months 

• for some cases, if they like their 
temporary home, there is the 
potential for it to become their 
permanent home (this will be 
discussed when the home is 
offered to them). 


More information is available on the 
Housingline on 020 7361 3008 


Care for Grenfell team set up 
to support residents 

The Care for Grenfell team has been set up to talk to any residents 
that have been affected by the Grenfell Tower fire who feel that their 
concerns or requests have not been fully answered. 

If people do have any questions or concerns that they feel haven’t been 
met, please call 020 7745 6414 or email careforgrenfell@rbkc.gov.uk. 

The line is open from Monday to Friday, 9am to 5pm. 

If people are calling outside of opening hours, they can provide their 
name and contact details and a member of the team will respond as 
soon as possible. 

If people need to speak to someone urgently about housing or need 
to get in touch with social services, they can call the housing line 
on 020 7361 3008 or the social services line on 020 7361 3013. 


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